Frequently asked questions

  • We’re an awareness brand — built on honesty, not plastic positivity. We stand for open conversations, breaking stigma, and showing that it’s okay to not be okay. We use clothing as our canvas.

  • We’ve got you. If something shows up wrong, damaged, or just not right — email us with photos within 14 days of receiving it. We’ll sort it out quickly.

  • We’re UK-based, and most orders are printed, packed, and shipped within 5–10 business days. Sometimes faster, sometimes a touch slower — mental health isn’t the only thing that’s unpredictable.

  • Every piece is printed when you order it — no stock, no waste. That means each item is custom-made just for you, straight from our print partner here in the UK. With that in mind, each product is printed specifically for you. Once it’s made, we can’t resell it — it’s not sitting in a warehouse waiting for someone else. So, unless your order arrives damaged or defective, all sales are final.

  • Currently no. HOWEVER, this is a huge reason we started this brand. A portion of profits will go toward mental health initiatives and charities that actually make a difference — not just tick boxes. We’ll keep you updated on who we support as we grow, but first we have to grow.